Frequently Asked Questions

2 Bedroom Deluxe Living Area 13A
2 Bedroom Deluxe Living Area 13A

We have prepared a list of Frequently Asked Questions for you.

Simply click on the questions to reveal the answers. If the information provided below is not what you are looking for, you can also submit your question by using the form at the bottom of the page. Alternatively, feel free to contact us and one of our team members will be happy to assist.

Are the apartments serviced daily?

We are not serviced apartments.

If you stay 8 nights or more, your apartment will be serviced weekly.

We can organise a daily service at an extra cost if required.

Are there any local shops near you?

We have a bottle shop, pit stop supermarket, pizza/pasta cafe and a chickery chick take away shop.

Can we hire beach towels?

Yes, beach towels are available to hire for $2.50 per towel for the duration of your stay.

Can you organise a cot or an extra bed?

Yes, we can hire all types of equipment for you. Just give us a call to organise for you prior to your arrival. (Charges Apply)

Do you have a car park?

Yes, we have a secure car park under the building. The is 1 car space per unit booked. You can also park on the street.

Do you sell Theme Park Tickets?

Yes, we have a Tour Desk located in reception. We can book all of your tours, theme park tickets and we can organise your shuttle bus to and from the airport.

How Deep is the pool?

The outdoor pool is 1 meter at the shallow end 1.3 meters at the deep end.
The indoor pool is 1.2m deep.

How far are you from the beach?

We are just a 100 meter walk to the beach.

Is Linen Included?

Yes, linen is included in the price.

Is the outdoor pool heated?

Yes, it is heated all year round.

Is there a DVD player in the apartment?

Yes

What do we do if we are arriving out of office hours?

All you need to do is call us in advance to let us know so that we can organise a late check in for you, it is not a problem.

What is the car park height restriction?

2.03 meters

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18 - 24 Aubrey Street
Surfers Paradise, QLD 4217

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